Privacy Policy

1. Who We Are

WebWeaver Ltd is a digital agency registered in Northern Ireland (Company Number: NI737200), based in Hillsborough. We build websites, manage ad campaigns, deploy AI automation solutions, and supply card machine solutions through our myPOS partnership.

Contact: info@webweaverltd.com

2. What Data We Collect

We may collect the following personal information:

• Name, email address, and phone number (via our contact form)
• Business name and enquiry details
• Monthly card turnover figures (via our savings calculator form)
• Website usage data via cookies and analytics (see our Cookie Policy)

3. How We Use Your Data

• To respond to your enquiries and provide quotes
• To deliver the services you have purchased
• To follow up on your enquiry if we haven't heard back
• If you opt in, to send occasional marketing emails about our services (you can unsubscribe at any time)
• To analyse website traffic and improve our site

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Legitimate interest — responding to enquiries you have submitted
• Consent — sending marketing emails (only with your opt-in)
• Contractual necessity — delivering services you have purchased from us

5. Third Parties

We share data with the following third-party services to deliver our services:

• Cal.com — booking and scheduling
• Google Analytics — website usage analytics
• Lovable — website hosting and analytics
• Vonage — SMS notifications

We never sell your personal data to third parties.

6. Cookies

We use essential cookies for site functionality and analytics cookies (Google Analytics, Lovable) to understand how visitors use our site. For full details, see our Cookie Policy.

7. Data Retention

• Enquiry data is retained for 24 months
• Client project data is retained for the duration of our relationship plus 6 years (for legal and accounting requirements)

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Data portability
• Object to processing

To exercise any of these rights, contact us at info@webweaverltd.com.

9. ICO Registration

WebWeaver Ltd is in the process of registering with the Information Commissioner's Office (ICO). Registration details will be updated here once complete.

10. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will reflect any changes.