Frequently Asked Questions

Simply fill out our contact form or give us a call. John will get in touch within 24 hours to discuss your vision, requirements, and answer any questions you have. From there, we'll guide you through our simple 6-step process.

We'll need your logo (or we can create one), company name, location, type of business, services you offer, and any specific features you want. We'll also need content like text and images, though we can help with copywriting and photography too.

Absolutely not! We handle all the technical aspects—domain setup, hosting, development, and maintenance. You just need to tell us about your business and what you want to achieve.

Our Landing Page (£199.99) includes a single-page website with SEO, a contact form, mobile responsiveness and custom domain setup. The five-page Website (£799.99) includes 5 pages, advanced SEO, blog-ready setup and Google Analytics.

No hidden costs! The only additional expense is your domain name (around £10-15/year) and hosting if you choose not to use our monthly care plans. We're completely transparent about pricing. The AI receptionist is £80 to set up, then £80 a month plus 16p a minute of call time — that's the whole bill.

Yes! We can split payments into 2-3 installments for larger projects. Just let us know your needs and we'll work something out that suits you.

Our support plans include regular content updates, security monitoring, performance optimisation and technical support. The Landing Page plan is £19.99/month and the Website plan is £39.99/month.

Most websites are completed within 7 days from when we receive all your content. Complex projects may take 2-3 weeks. We'll give you a clear timeline during our initial consultation.

We include free revisions in every package! After showing you the demo, we'll make adjustments until you're completely happy. There's no limit on reasonable revisions.

You do! Once the project is complete and paid for, the website is 100% yours. We can transfer all files and access to you at any time.

Absolutely! All our websites are fully responsive, meaning they look and work perfectly on phones, tablets, laptops, and desktops. Over 60% of web traffic comes from mobile devices, so this is essential.

Yes! SEO optimization is included in all packages. We handle keyword research, meta tags, image optimization, site speed, and structure. For more advanced SEO campaigns, we offer an additional SEO package.

Yes, we can set up an easy content management system if you want to make your own updates. Alternatively, our monthly support plans cover all updates for you.

We ensure everything is running smoothly and provide 30 days of free support after launch. After that, you can opt for one of our monthly support plans or manage the site yourself.

On our monthly plans, we handle all technical issues promptly. Without a plan, we offer support at an hourly rate. We're always here to help!

Of course! Many clients start with a Landing Page and upgrade to a Custom Website as their business grows. We make the transition seamless.