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    Your garage misses calls when you're under a car. Ours answers them.

    An AI receptionist that answers in your garage's name around the clock, takes the vehicle, the registration and the job, and texts the workshop before the customer has put the phone down.

    £80 to set up, then £80 a month plus 16p a minute of call time.

    The phone rings when both your hands are busy

    You're under a car with a socket set in one hand. The phone goes in the office and nobody's near it. By the time you've washed your hands and rung the number back, that customer has already rung the next garage down the road and booked in there.

    On the site's own calculator we use £180 as the average value of a missed garage or parts enquiry. Miss three a week — an MOT, a service, a set of tyres — and you're out roughly £2,340 a month in work that walked to somebody else.

    It's worse out of hours. Someone's car won't start on a Sunday night, they ring the garage they've always used, they get voicemail, and they don't leave a message. You never even know the call happened.

    What it does for a garage

    Answers in your garage’s name, 24/7

    It picks up on the second or third ring with your own greeting — the garage name, not a generic message — at half seven in the morning, during MOT day, and at midnight.

    Takes the vehicle and the registration

    Make, model and registration, read back to the caller to make sure it’s right, so you know what’s coming in before you ring anybody back.

    Asks what the job actually is

    MOT, service, diagnostics, tyres, brakes, recovery or a quote — it asks in the words your customers use and writes down what they say.

    Notes how urgent it is

    A car off the road on the hard shoulder is not the same as a tyre price enquiry. John sets up what counts as urgent in your yard and those messages are flagged.

    Texts and emails you in seconds

    The moment the call ends you get a text with the caller’s name and number and an email with the full transcript. No portal, no app, no chasing voicemail at six o’clock.

    Keeps your existing number

    Call forwarding on busy, on no-answer, out of hours — or on every call if you want the phone off your back entirely. Nothing is ported and nothing changes for your customers.

    A call it takes while you're mid-job

    SamGood afternoon, Hillside Motors — sorry, the lads are all in the workshop just now. I can take your details and get someone to ring you straight back. What can I do for you?

    CallerAye, my MOT's due at the end of the month and I need it booked in.

    SamNo bother. Can I take the make and model, and the registration off the car?

    CallerIt's a 2016 Passat, reg is DAZ 4471.

    SamThat's a 2016 Volkswagen Passat, D-A-Z four four seven one. Is there anything else you want looked at while it's in — brakes, tyres, anything?

    CallerThere's a rattle at the front when I go over a bump, so have a wee look at that too.

    SamGrand. And your name and the best number to ring you back on?

    CallerMark Douglas, 07712 448 990.

    SamThanks Mark — MOT and a front-end rattle on the Passat. That's away to the garage now and someone will ring you back to sort a day.

    Illustrative — John writes the script around your own business.

    What it costs

    £80 to set up, then £80 a month plus 16p a minute of call time. No VAT on top — we're not VAT-registered, so the price you see is the price you pay.

    Call time a monthMonthly bill
    100 minutes£96 a month
    300 minutes£128 a month
    500 minutes£160 a month

    All three are after the one-off £80 setup, and include 16p a minute of call time. Cancel any time with 30 days' notice.

    Prices correct as of 13 September 2026

    Garages already running it

    "It picks up parts enquiries when we're on the counter — we'd have missed those jobs before."

    Fintona Auto Spares

    Fintona, County Tyrone

    "Booking requests come straight through as texts now. No more chasing voicemails at the end of the day."

    MD Autos

    County Tyrone

    Our own line is answered by Sam, the same product, so you don't have to take our word for any of it — ring 028 9622 8892 and try to catch it out.

    What it does not do

    • It does not write into your garage software or your diary. A booking arrives with you as a text and an email, and you confirm the day yourself.
    • It does not quote prices it hasn’t been given. If you haven’t told John a price, it takes the details and says the garage will ring back.
    • It does not transfer a live caller through to your mobile as standard. It takes the details and pings you so you can ring back in a minute or two.
    • It does not diagnose a fault down the phone. It records what the customer says is wrong, in their own words, and leaves the judgement to you.

    MOT rules and test dates for vehicles in Northern Ireland are set by the DVA and explained on nidirect.

    Customer names, numbers and vehicle details are personal data, and we handle them as your processor under UK GDPR — the rules are set out by the Information Commissioner’s Office.

    Questions we get asked

    It takes the request as a message, not as a diary entry. It asks when the MOT is due, the make, model and registration, and what times suit them, then texts and emails that to you within seconds so you can ring back and pin the slot down. It does not write into your garage software.

    Yes — it reads the registration back to the caller letter by letter and number by number to make sure it has it right, and the same reg lands in your text and email. If the line is bad and the caller can't be made out, it says so and asks them to repeat it rather than guessing.

    It answers, because it never closes. John sets up what counts as urgent for your garage — recovery, a car off the road, a customer stuck at the side of the road — and those messages are flagged urgent so your text stands out from a tyre price enquiry. If you'd rather out-of-hours callers were pointed at a recovery number, we put that in the script too.

    A text to the mobile you give us and an email with the full transcript, both within seconds of the caller hanging up. Name, number, vehicle, registration, what they want and how urgent it is. There's no app to open and no portal to remember to check.

    It doesn't guess at a price. It says the garage will need the vehicle details to quote properly, takes the make, model, reg and the job they're after, and gets it to you so you can ring back with a real number. If there are fixed prices you're happy for it to quote — an MOT, say — John puts those in the script and it will give them out.

    No. You keep the number that's on your van, your signage and Google. We set your existing line to forward to the agent when you're engaged, when nobody picks up after a few rings, or outside opening hours — and you can have it take every call instead if you'd rather. Nothing is ported.

    £80 a month plus 16p a minute, so 300 minutes works out at about £128 a month, after the one-off £80 setup. At an average £180 job, that pays for itself on the first booking you'd otherwise have missed.

    Usually about a week. It's a fifteen-minute call with John to go through your opening hours, the jobs you do and what you want asked, then he builds the script, you test it, and the forwarding gets switched on. No contract — 30 days' notice to cancel.

    Ring our own receptionist on 028 9622 8892 — Sam answers it

    Test it with the hardest question you get all week. Then talk to John about your own setup.

    Rather write it down? Send us a message on the contact form.

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